Switch ON your phone with a Non - Allowed SIM card
If phone is asking for NETWORK PIN enter the NETWORK PIN we sent you, or
if phone is asking for SERVICE PROVIDER PIN. Enter the SERVICE PROVIDER PIN we sent you. Your phone is now unlocked. If instead your phone is asking for NETWORK PUK please do the following:
Power on the phone with the original card in and wait till phone is fully powered on and you have access to menu.
Enter: *#**364# and press green button
You will get an error message and after that you will see the Engineering menu.
Click Options
Click GSM Test
Select Send AT command
Now you will see a new window Saying "Send AT Command"
Type AT+CLCK="PN",0,"[SERVICE PROVIDER PIN or NETWORK PIN]" and press send
If you get Response "0 []" the phone is unlocked.
If you get 1 error, then make sure you have typed the code correctly and try the other code by doing the following:
Switch your phone off.
Take battery out.
Put battery back in.
Power on the phone and leave it for 40 minutes to 5 hours until the message "Enter NETWORK PUK" is gone.
Now enter the code received from us and 00000000 (eight zero's) as a new password.
Then,
Power on the phone with the original SIM card in and wait till phone is fully powered on and you have access to menu.
Enter: *#**364# and press the green button.
You will get an error message and after that you will see the Engineering menu
Click Options
Click GSM Test
Select Send AT command
Now you will see a new window Saying "Send AT Command"
Type AT+CLCK="PP",0,"[SERVICE PROVIDER PIN or NETWORK PIN]" and press send
If you get Response "0 []" phone is unlocked
If you get 1 error, then make sure you have typed the code correct and try the other code.
